Responsible Play
YOUR WELLNESS IS PARAMOUNT

PLAY
RESPONSIBLY

Lottery gaming should remain enjoyable and entertaining. We're dedicated to helping you maintain control and participate safely.

OUR PLEDGE

We prioritize responsible gaming practices

PLAYER SAFEGUARDING

Instruments and resources to assist you in maintaining authority over your gaming and expenditure patterns.

AGE CONFIRMATION

Rigorous verification ensures exclusively participants 18 years and older can engage in our gaming offerings.

ASSISTANCE & EDUCATION

Information and support services for individuals requiring help with gaming-related concerns.

RESPONSIBLE GAMING PRACTICES

Adhere to these principles to maintain enjoyable gaming

ESTABLISH A BUDGET

Determine your affordable spending limit before participating. Utilize only discretionary funds you can comfortably forfeit. Never allocate money designated for essential expenses, housing, or necessities.

DEFINE TIME BOUNDARIES

Don't permit gaming to dominate your schedule. Establish duration limits and honor them. Maintain equilibrium between gaming and other activities plus obligations.

AVOID PURSUING LOSSES

Acknowledge that losses constitute part of gaming participation. Never attempt to recover forfeited funds by increasing expenditure. Withdraw and return another occasion.

MAINTAIN ENTERTAINMENT

Participate for amusement, not as income generation or financial problem resolution. When enjoyment ceases, take intermission.

BALANCE YOUR LIFESTYLE

Preserve healthy equilibrium between gaming and other significant life aspects including family relationships, employment, and recreational pursuits.

REMAIN CLEAR-MINDED

Never participate while experiencing impairment from alcohol or substances. Make choices when thinking lucidly.

ALERT INDICATORS

Identify when gaming develops into problematic behavior

DO ANY OF THESE DESCRIBE YOUR SITUATION?

Expending beyond affordable limits

Obtaining loans for gaming purposes

Concealing expenditure amounts

Disregarding professional or family obligations

Experiencing distress when not participating

Incapable of reducing participation effectively

Pursuing losses repeatedly

Experiencing guilt or shame

If you responded affirmatively to one or more, seeking assistance may be advisable.

SELF-EVALUATION

Respond honestly to comprehend your gaming patterns

ACCESS SUPPORT & ASSISTANCE

Complimentary, confidential support accessible around the clock

GAMING SUPPORT LINE

COMPLIMENTARY & CONFIDENTIAL

PHONE (24/7)

0800 654 655

TEXT (24/7)

TEXT 8006 FOR ASSISTANCE

ONLINE ASSISTANCE

GAMBLINGHELPLINE.CO.NZ

COUNSELING PROGRAMS

PROFESSIONAL GUIDANCE

Complimentary in-person counseling available nationwide:

  • Individual counseling sessions
  • Family support programs
  • Financial consultation and planning
  • Support group gatherings

VOLUNTARY EXCLUSION PROGRAM

Require intermission? Request exclusion from lottery entry purchases for 3, 6, or 12-month periods.

SUPPLEMENTARY RESOURCES

Explore more about responsible gaming practices

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EDUCATIONAL CONTENT

Access complimentary guides and information regarding responsible gaming and problem gaming prevention.

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FAMILY ASSISTANCE

Information and support for family members impacted by another individual's gaming behavior.

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YOUTH PROTECTION

Resources for parents and educators concerning underage gaming prevention strategies.